I sent in my cards on 12/27, it's now been 8 days and I have yet to get any kind of confirmation that my cards were received by them. Anyone else have this issue?

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I sent in my cards on 12/27, it's now been 8 days and I have yet to get any kind of confirmation that my cards were received by them. Anyone else have this issue?

asked by LaVonne M. on 1/9/17

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Adel R. · Answer 1 · 2019-02-07T07:59Z

Adel R.

on 2/7/19

I would be surprised if you hear back from this company. Its a scam. I've been trying for 2 weeks to get a response to my issue and zero response.

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FOUR O. · Answer 2 · 2017-05-16T03:36Z

FOUR O.

on 5/16/17

One off their private #'s is 925-226-9988; also 800-240-6188 and 415-419-8787. Did you try emailing them @support@cardpool.com. Did you contact your bank/credit card issuer?

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Dagmar O. · Answer 3 · 2017-01-10T12:49Z

Dagmar O.

on 1/10/17

Yes, I have had the same thing. I sent 3 separate orders and none have been confirmed as having received. I have a feeling Cardpool is having financial difficulties and will be going under soon.

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I sent in my cards on 12/27, it's now been 8 days and I have yet to get any kind of confirmation that my cards were received by them. Anyone else have this issue?

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