Why so many bad reviews?

asked by O L. on 1/6/16

15 Answers
Thumbnail of user leilaf

If anyone is in the San Diego area and would like to be featured on a news story regarding this scam company please contact me.

Helpful  (2)
Thumbnail of user herberta13

They cheated me out of 75 dollars in gift cards they need to pay up

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Thumbnail of user tammiek2

My own experience was bad I'm not sure others experiences, but as I was waiting for a month to get paid for the gift cards I sent in, I was reading the reviews and some of them were almost exactly the same experience I was having. Also, they never sent me my cards back and it's been over a month.

Helpful  (2)
Thumbnail of user micahr9

Listen, let me tell you that NONE of the positive reviews here are real. This site is a complete scam. I have filed a brief with the CA Attorney's General to hopefully get my money back. Be forewarned folks!

Helpful  (1)
Thumbnail of user pepek1

Okay so I had the same problem while on carpool the website. My card was in "review" for weeks when it was supposed to be exchanged for amazon card.
I just got the app for the iPhone and canceled the order on the website. I put the information in on the app instead of the website and I got my amazon gift card right away. I did do a second one on the app that had them send me a check but I ment to click amazon on that one too. So we will see

Helpful  (0)
Thumbnail of user derekb62

I guess the company's motto is: The customer isn't always right. I've been trading in gift cards with this company for several months with no issues. Recently they have not been accepting my gift cards and they take a very long time to answer emails. Are they going out of business?

Helpful  (0)
Thumbnail of user eileenl14

In my case I mailed in a gift card in exchange for an amazon gc and have yet to receive it. They claim they never received it although I used the pre-printed mailing slip from their own site, and included their own packing slip that I printed from their site that had my name, address and transaction number. So, basically they keep the card you send in and NEVER send you the card they promised. That's the reason for my bad review.

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Thumbnail of user caseys27

The problem with them is they are able to continue doing people dirty and not being shut down. They are able to get away with this because they can..

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Thumbnail of user mazieb

Because they are horrendous.

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Thumbnail of user johnc417

Looks to me like carpool leader/s are organizing "positive" reviews. That is: blaming the customer because customer is stupid. It's a wonder that this site is still open. Bets advice is to spend your money wisely.

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Thumbnail of user davidw228

It's a scam. Most everything they tell you is a lie. You may even lose your money.

Helpful  (0)
Thumbnail of user gloriad12

I often wondered about the bad reviews. I have only purchased cards (over 20 of them) and I have never had any problems. I always received an e-mail confirmation, the cards arrived quickly and were always for the correct amount. I couldn't be more pleased with the service.

Helpful  (0)
Thumbnail of user carolg35

My problem was with purchasing cards, not selling anything. The horror stories are right but I see some (few) have not had problems.

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Thumbnail of user garym177

You know I just don't understand why my experience worked out so great. But they do have my debit card on file so maybe things could change. I'm not fake but like I said in my review is maybe I'm just one of the lucky ones OR the negative reviews are put up by their competitors? If it's possible I'll talk by phone to anybody who asks and not to praise Cardpool but only to tell you my experience. These reviews make it look like their selective scammers.

Helpful  (-2)
Thumbnail of user michaele75

I haven't any idea. As far as problems selling I'm guessing the people selling aren't verifying the amount they have and end up inputting the wrong amount. As far as problems buying it' anybody guess. I was actually surprised how fast I received the email code considering I did it on New Years Day. I just today used my Amazon trade in to buy an X BOX One Elite. But ALL of the gift card places have massive bad reviews. There is actually one review site that had mostly positives.

Helpful  (-2)

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