Caring.com Questions & Answers

Here’s what consumers have asked with answers from Caring.com staff and previous consumers.

6 questions answered

0% answered in 1 day

Question:

Submitted a review for brandywine asst'd liv. in wall, nj around mar 14. they have not received it and i can't find it to resubmit to you. s melore Submitted a review for brandywine asst'd liv. in wall, nj around mar 14. they have not received it and i can't find it to resubmit to you. s melore

Answer:

Please get in touch with Caring.com's reviews team directly via email so that we can research the review and provide direct customer service privately: community@caring.com. Thank you!

By Denise G., over a year old

Question:

This company is a scam they are trying to collect and harass me for a placement fee and the resident was not referred by them This company is a scam they are trying to collect and harass me for a placement fee and the resident was not referred by them

Answer:

Hi Jose, I'm not seeing a question here. If you do have a question about referral billing, please get in touch with clientservices@Caring.com. Thanks!

By Denise G., over a year old

Question:

I just want to edit/add to the review i wrote last night about valle verde retirement community, santa barbara; i don't know how to go about doing it I just want to edit/add to the review i wrote last night about valle verde retirement community, santa barbara; i don't know how to go about doing it

Answer:

Hi Parm W., You can contact community@caring.com at any time to retract or change any prior reviews you submitted.

By Denise G., over a year old

Question:

Can i reactive my care account that i closed last year? Can i reactive my care account that i closed last year?

Answer:

Hi Margaret, It's not clear what you mean by "my care account", but if you're trying to join our referral network as a senior care business, please email listing-support@caring.com. If you're trying to participate in our online community (as a family caregiver), please email community@caring.com. Thanks!

By Denise G., over a year old

Question:

Can i deactivate an old account that i closed last year? Can i deactivate an old account that i closed last year?

Answer:

Hi Margaret, It's not clear what you mean. Please get in touch with community@caring.com so that we can gather more details on what you're seeking to do and direct you to the correct parties to assist. Thanks!

By Denise G., over a year old

Question:

Why does caring.com sell all my personal information on line? Why does caring.com sell all my personal information on line?

Answer:

Hi Henry, Caring.com doesn't have access to "all of your personal information" and doesn't "sell" an individual's contact information to other companies. When family caregivers or older adults contact us for referral to a senior living community or in-home care agency, we do collect your contact information for that business to get in touch with the information you requested from them. If you have any further questions about how the referral services work, do get in touch with our team at community@caring.com. Thanks!

By Denise G., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Caring.com Questions & Answers

Submitted a review for brandywine asst'd liv. in wall, nj around mar 14. they have not received it and i can't find it to resubmit to you. s melore Submitted a review for brandywine asst'd liv. in wall, nj around mar 14. they have not received it and i can't find it to resubmit to you. s melore

This company is a scam they are trying to collect and harass me for a placement fee and the resident was not referred by them This company is a scam they are trying to collect and harass me for a placement fee and the resident was not referred by them

I just want to edit/add to the review i wrote last night about valle verde retirement community, santa barbara; i don't know how to go about doing it I just want to edit/add to the review i wrote last night about valle verde retirement community, santa barbara; i don't know how to go about doing it

Can i reactive my care account that i closed last year? Can i reactive my care account that i closed last year?

Can i deactivate an old account that i closed last year? Can i deactivate an old account that i closed last year?

Why does caring.com sell all my personal information on line? Why does caring.com sell all my personal information on line?

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