ColourPop Questions & Answers

Question 1

Question:

How is the customer service from colour pop? How is the customer service from colour pop?

Answer · 2019-06-22T10:43Z

Answer:

Is there not something that can be done about this con artist company?

By Pam M. over a year old

See more answers (3)

Question 2

Question:

What products can i buy from colourpop? What products can i buy from colourpop?

Answer · 2018-11-17T03:27Z

ColourPop sells foundation, concealer, powder, primer, setting spray, highlighter, bronzer, blush, lipstick, lip gloss, lip pencils, liquid and powder eyeshadow, eye brow filler, and eyeliner. They have a huge range of eyeshadow colors and you can customize your own palletes.

Question 3

Question:

What type of looks can i create with colourpop? What type of looks can i create with colourpop?

Answer · 2018-11-12T10:35Z

The website features some looks that people have created and you can even shop the looks directly from those pictures. It is very easy to create fun, bold looks with the colors that they have to offer.

Question 4

Question:

What is the shelf life of the products? What is the shelf life of the products?

Answer · 2019-12-30T07:26Z

Honestly they looked expired when I got them. I would say 1 month at most.

Question 5

Question:

My package got lost dhl said today. i had problems with the customs office, they won't give me my order so they sent it back 3 weeks ago. so colourpop should get in contact with usps for investigation. as the receiver of this package i am not authorized to do this, only the sender is allowed. paypal told me this morning, that they will not pay any refund for lost packages. they also said, colourpop has to get in contact with usps. what can i do now? this hapend to me twice now, i did not receive any packages and no refund so far. My package got lost dhl said today. i had problems with the customs office, they won't give me my order so they sent it back 3 weeks ago. so colourpop should get in contact with usps for investigation. as the receiver of this package i am not authorized to do this, only the sender is allowed. paypal told me this morning, that they will not pay any refund for lost packages. they also said, colourpop has to get in contact with usps. what can i do now? this hapend to me twice now, i did not receive any packages and no refund so far.

Answer · 2017-09-14T03:27Z

I would suggest you go on all there social medias and lambast them. Their policy is so ridiculous!

Question 6

Question:

Hi , will you really answer my q this time? because i am keep asking again again but no clear response till now!!! my q to you is "how can i purchase for the first time by colourpop's promo code with free shipping offer???'' Hi , will you really answer my q this time? because i am keep asking again again but no clear response till now!!! my q to you is "how can i purchase for the first time by colourpop's promo code with free shipping offer???''

Answer · 2017-05-17T03:33Z

U can't. Normally their promos are free shipping anyway, you have to wait til after the promo, obviously.

ColourPop Questions & Answers

How is the customer service from colour pop? How is the customer service from colour pop?

What products can i buy from colourpop? What products can i buy from colourpop?

What type of looks can i create with colourpop? What type of looks can i create with colourpop?

What is the shelf life of the products? What is the shelf life of the products?

Hi i'm doctor maria martinez from cayey pr a first time customer i bought the lux lipsticks kit on 4/7/18 order #10009210 want order status thanks

I need to contact customer service immediately, i can't seem to find the number. also, my order says it's unfulfilled. what does that mean.

Why was my ordered returned 7151069?

Can’t see your question? Ask to get answers from the ColourPop staff and other customers.

Is this your business?

ColourPop Questions & Answers

How is the customer service from colour pop? How is the customer service from colour pop?

What products can i buy from colourpop? What products can i buy from colourpop?

What type of looks can i create with colourpop? What type of looks can i create with colourpop?

What is the shelf life of the products? What is the shelf life of the products?

Is there anything that can be done about these con artists?

Hi i'm doctor maria martinez from cayey pr a first time customer i bought the lux lipsticks kit on 4/7/18 order #10009210 want order status thanks

I need to contact customer service immediately, i can't seem to find the number. also, my order says it's unfulfilled. what does that mean.

Why was my ordered returned 7151069?

Can’t see your question? Ask to get answers from the ColourPop staff and other customers.

Is this your business?