CustomControllerzz Questions & Answers

Here’s what consumers have asked with answers from CustomControllerzz staff and previous consumers.

8 questions answered

25% answered in 1 day

Question:

I ordered a custom controller from customcontrollerzz back early march 2016 for my son, had to pay postage when it said free postage and now it's the 5th may and still nothing! i have emailed them and nothing, can anyone advise as to what i can do? i used my paypal. thanks I ordered a custom controller from customcontrollerzz back early march 2016 for my son, had to pay postage when it said free postage and now it's the 5th may and still nothing! i have emailed them and nothing, can anyone advise as to what i can do? i used my paypal. thanks

Answer:

Hi Jo, please feel free to call us directly toll free at 800-214-4342. A trained customer service representative would be happy to assist you and provide accurate order updates. We hope to hear from you soon!

By Custom C., over a year old

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Question:

How long does it take to make a controller if i order it stock, but add rapid fire? cause i would like to have my controller soon. How long does it take to make a controller if i order it stock, but add rapid fire? cause i would like to have my controller soon.

Answer:

Hi Liam! Thank you for your interest in our products. All orders are different, for the most accurate answer please email us at: sales@customcontrollerzz.com. Please be sure to include your first and last name and also your order number. We would be happy to assist you!

By Custom C., over a year old

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Question:

Does the controller look real or fake Does the controller look real or fake

Answer:

Hi Dan, please feel free to take a look at our Instagram for real pictures of customer controllers. Our username is@CustomControllerzz. We hope to see your order soon!

By Custom C., over a year old

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Question:

Does the rapid fire work on call of duty advanced warefare? Does the rapid fire work on call of duty advanced warefare?

Answer:

Hi Daniel, I apologize for such a delayed answer! Yes, our controllers work for all games including the rapid fire feature. I hope this helps!

By Custom C., over a year old

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Question:

I ordered a controller inn early december and no controller one month later. im not getting any response from anyone at the company. I ordered a controller inn early december and no controller one month later. im not getting any response from anyone at the company.

Answer:

They are liars and fakes I think unless they have just given up entirely. They don't respond to anything and don't answer phone calls either. Unless you're placing an order.

By Jacob J. over a year old

Question:

Why do you charge us for stuff i didn't even add like gamer tag color? Why do you charge us for stuff i didn't even add like gamer tag color?

Answer:

Hello, you would not be charged for something you did not receive. If you have billing questions please either call or email our sales team. They would be happy to assist you. They can be reached at 800-214-4342/sales@customcontrollerzz.com. We hope this helps and we look forward to hearing from you!

By Custom C., over a year old

Question:

Hi i live in the uk if i order today when can i expect delivery? regards margaret Hi i live in the uk if i order today when can i expect delivery? regards margaret

Answer:

Hi Margaret, thank you for your interest in Custom Controllerzz! Standard processing time is currently about 2-3 weeks. I would expect delivery within the first week of December if not sooner. Please feel free to contact our sales team at: sales@customcontrollerzz.com

By Custom C., over a year old

Question:

Do the controllers deliver on time Do the controllers deliver on time

Answer:

Hi Masen, all controllers are delivered within the processing time noted on our site! I hope this helps!

By Custom C., over a year old

See more answers (3)

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

CustomControllerzz Questions & Answers

How long does it take to make a controller if i order it stock, but add rapid fire? cause i would like to have my controller soon. How long does it take to make a controller if i order it stock, but add rapid fire? cause i would like to have my controller soon.

Does the controller look real or fake Does the controller look real or fake

Does the rapid fire work on call of duty advanced warefare? Does the rapid fire work on call of duty advanced warefare?

I ordered a controller inn early december and no controller one month later. im not getting any response from anyone at the company. I ordered a controller inn early december and no controller one month later. im not getting any response from anyone at the company.

Why do you charge us for stuff i didn't even add like gamer tag color? Why do you charge us for stuff i didn't even add like gamer tag color?

Hi i live in the uk if i order today when can i expect delivery? regards margaret Hi i live in the uk if i order today when can i expect delivery? regards margaret

Do the controllers deliver on time Do the controllers deliver on time

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