CustomWritings Questions & Answers

Here’s what consumers have asked with answers from CustomWritings staff and previous consumers.

10 questions answered

0% answered in 1 day

Question:

Can you deliver the essay before the deadline? Can you deliver the essay before the deadline?

Answer:

Dear Joshua, It happens in 90% of the cases :) Yet, early delivery is not guaranteed (!) We can guarantee only the deadline you pay for. So it is better either to place your order in advance or expect is done within the ordered deadline;) Warm regards, Cody

By Iris T., Customer Experience Manager over a year old

Question:

How can i check your essays for anti-plagiarism? How can i check your essays for anti-plagiarism?

Answer:

Dear Brian, We check each paper for you using our own plagiarism detection system. Upon order approval, you can double-check it on any anti-plagiarism service you like ;) Originality is guaranteed! Best regards, Cody J.

By Iris T., Customer Experience Manager over a year old

Question:

Hello! what kind of discount do you offer for the first order? Hello! what kind of discount do you offer for the first order?

Answer:

Hi Jean, You can get in touch with our support team with your order details, and they will offer you the most suitable discount! Best regards, Cody J.

By Iris T., Customer Experience Manager over a year old

Question:

I am not satisfied with the quality of essay. what can i do? I am not satisfied with the quality of essay. what can i do?

Answer:

Hi James, You can either request a free revision (to get your paper adjusted) or a full/partial refund (depending on whether you're going to use parts of the order or not). Best regards, Cody

By Iris T., Customer Experience Manager over a year old

Question:

I liked a writer's style. how can i order more of their work? I liked a writer's style. how can i order more of their work?

Answer:

Dear Thomas, Thanks for your curiosity :) While ordering, you can request a previous writer to assist you with your assignments. Just remember the writer's ID, and you're good to go! Cheers, Cody

By Iris T., Customer Experience Manager over a year old

Question:

What is the discount for returning customers? What is the discount for returning customers?

Answer:

Dear Antony, Our returning clients constantly get special offers from our marketing department (from regular % discount to free services like smart paper, advanced writer and more). Do not forget to subscribe to our mailing list;) Best regards, Cody

By Iris T., Customer Experience Manager over a year old

Question:

What kind of guarantees do you provide? What kind of guarantees do you provide?

Answer:

Hi James, We guarantee original papers, free revisions, 24/7 support, confidentiality, and100% money-back. You can find out more at https://www.customwritings.com/guarantees.html Best regards, Cody J.

By Iris T., Customer Experience Manager over a year old

Question:

Where can i find more examples of your papers?

Answer:

Hi Thomas, Please visit our website for more samples (https://www.customwritings.com/our-essay-samples.html). Warm regards, Cody J. Customer Experience Manager

By Iris T., Customer Experience Manager over a year old

Question:

How to get discount? How to get discount?

Answer:

Dear Markus Y., Excellent question! Get in touch with our support team if you're a new client or subscribe to our mailing list to get special offers if you're a regular;) Best regards, Cody J. Customer Experience Manager

By Iris T., Customer Experience Manager over a year old

Question:

I order many times , first was ok, but last two order they give me wrong orders and tried to replace it and they temporizing I order many times , first was ok, but last two order they give me wrong orders and tried to replace it and they temporizing

Answer:

Dear Ayesha P., Please, let me know your order numbers or contact me through your order page so that I could check on them. Warm regards, Cody J. Customer Experience Manager

By Iris T., Customer Experience Manager over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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