Hi, I've never seen a site with so many bad reviews. But most do cite unplanned for surge in business. You all scaled up there yet?

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Hi, I've never seen a site with so many bad reviews. But most do cite unplanned for surge in business. You all scaled up there yet?

asked by Jen W. on 5/4/15

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Service D. [Dot & Bo Rep] · Answer 1 · 2015-05-05T01:28Z

Service D. [Dot & Bo Rep]

on 5/5/15

Hi Jen! We understand that reading negative reviews may make you second guess ordering from us, but we have made several system improvements since last summer and work hard every day to make changes to ensure a more positive customer experience.

We're here if you have any further questions or concerns!

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Peggy F. · Answer 2 · 2015-07-20T08:31Z

Peggy F.

on 7/20/15

Had THE WORST experience ever last year! So bad that I would not look at this site again...

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L G. · Answer 3 · 2015-07-19T10:13Z

L G.

on 7/19/15

When I did have a problem, I had the most amazing customer service ever... I'm sorry that people have been posting such negative reviews...

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Dot & Bo Questions & Answers

Hi, I've never seen a site with so many bad reviews. But most do cite unplanned for surge in business. You all scaled up there yet?

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