DresSale Questions & Answers

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I am looking for my wedding dress & the wedding date is only 2 months away so I am curious about the quality & reliability of this company because I can't afford to receive a dress I can't wear

asked by Kimberly A. on 4/14/16

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How can i get in contact with a live person? I order my dress last Sunday for this Sunday plus i paid for the two to three day delivery and nothing yet.
Hello, I ordered a wedding dress from you on 8/19/16, order number 183832. Got the dress and love it. However I errored in the bust measurement. Should have been 38 1/2 not 37 1/2. Can I take the dress to a seamstress and have it altered to increase the bust area.
Why do you have so many bad reviews? People have stated that the dresses are too small and don't fit; fabric is cheap looking and nasty and you refuse to give refunds. Why can't you make dresses that are what you advertised on line? Or can't your people sew?
Can i send my dress back it is not what i expected and may i get a refund
I know that you make a new website when you used people on that paypal that mess up.
I just wanted my full refund that all I ask I never wanted to deal with people again. Would you please send me my money back.
Chat InformationPlease wait for a site operator to respond. Chat InformationYou are now chatting with 'Lucas' Chat InformationHi, friend. How may i help you today? RayLynn: 178458 I need my money refund Lucas: I'm sorry for the delay. I'll be right with you.
You want my problem with dressales Everything. They mess up with my wedding dress i told them the whole dress suppost to be white Not ivory told them to refund my money. I am not very happy. With the company. Plus i ask them to call me and they never did. The guy told me sunday he mess up. He never told me what he did. I ask what was the phone was. Didn't give me that out. The company suppost to be give that information out to people. I used to be customer service you don't treat like dirty. Then other people in customer keep i was talking keep hang up with 4 to 5 times. That wasn't nice too. I will never buy nothing from you ever again. I am so upset that i am going to get this website. The worst service ever had in my life plus i am getting marry plus they had my color mess up i told them i wanted white and mix with ivory i never told them i never told him that at all. He called me sunday i mess up your dress. I saw the picturces i wasn't very happy at all. I cant have ivory at all it has to be white. I never ask for white from the being. I want all my money back that spend plus i put in everything. I will get a lawyer. I don't joke a round. Get your whole website down period i am not joke with. I am going to look one up today. I want my all my money back asap.
How do I go about getting my refund

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