DressV Questions & Answers

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Here’s what consumers have asked with answers from DressV staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

I have never done online shopping and i need a dress and i like some i have seen just scared to buy it?

Answer:

Thanks for your question here. Dear friend, Dressv is special in all kinds of wedding dresses, special occasion dresses and so on for many years. Our customers are from more than 230 countries such as US, European, Australia and more. We have our own designers and teams. The key goal of us is offering the best service to our customers and creating safe and secure purchase environment. If you like the dress at dressv, you can take 100% care to go shopping. If there are any questions, please feel free to contact with service@dressv.com or reviews@dressv.com. We will be so pleased to help you. Hope you can enjoy your shopping. Have a nice day. Best wishes. Dressv Team

By Dressv R.,
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Question:

Whats the customer service number? what time can you call?

Answer:

Hi, dear friend, Thanks for your question here. Our customer service number is 0086 29 68019221 and I see that we have big time difference. You can call us anytime. Also, If you have any other questions, you can also write us at service@dressv.com or reviews@dressv.com and we will surely reply you with in 24 hours. Have a nice day. Best regards, Dressv Team

By Dressv R.,
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Question:

I have a wedding dress picked out and also my bridesmaid dresses are from dress v. i am so worried about the sizes and the material.

Answer:

I ordered my wedding dress from here on 2/23/16 and they just shipped it out yesterday. I will post a full review when it gets here. Please tell me about your experience and quality of dresses you recieve

By Taylor E.
Question:

I have been trying to contact dressv but the email and phone number dont work! help me!

Answer:

You where scammed

By danielle y.
Question:

Answer:

Dear friend, Thanks for your question. We are so sorry for this unhappy shopping experience happened on you. Could you please send the email with your order number to service@dressv.com or reviews@dressv.com? We will resolve your problem as soon as possible. Have a nice day. Best wishes, Dressv Team

By Dressv R.,
Question:

Answer:

Hi, dear friend, Thanks for your question here. You can see the processing time of the items you want on our site. For the shipping, standard shipping will be 4-8 days, expedited shipping 2-5 days and the super saving will be slower than others. The total time would be processing time plus shipping time. Also, If you have any other questions, you can also write us at service@dressv.com or reviews@dressv.com. Have a nice day. Best regards, Dressv Team

By Dressv R.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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