Drum Factory Direct Questions & Answers

Here’s what consumers have asked with answers from Drum Factory Direct staff and previous consumers.

2 questions answered

0% answered in 1 day

Question:

Just wondering if you ship to canada? Just wondering if you ship to canada?

Answer:

Hi Yannick, Yes, we ship to Canada using USPS services. You can find the shipping cost for anything by adding it to the shopping cart. You will be taken to the shopping cart page where you will see the shipping estimator. Select your country from the drop down list, enter you postal code and click the update button to see the options and prices. Now, whenever you add, delete, or change the cart quantities the shipping estimate will automatically be adjusted.

By Matt W., over a year old

Question:

Why does my payment method say check/money order? what does that mean? Why does my payment method say check/money order? what does that mean?

Answer:

Hi Carson, I believe you spoke with me coworker on the phone. Check/money order means you would send a check or a money order as your form of payment.

By Matt W., over a year old

Question:

Hi, have you guys thought about putting together package deals, such as complete snare build packages? might be a helpful sales tool for ya.

Question:

I ordered 6 bass drum claws and 6 t-rods on 12-15-2011. i sent a bank money order for payment to drum factory direct instead of global drum company. is this going to be a problem? please advise the best way to resolve this if necessary. thanks ben perry

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Drum Factory Direct Questions & Answers

Just wondering if you ship to canada? Just wondering if you ship to canada?

Why does my payment method say check/money order? what does that mean? Why does my payment method say check/money order? what does that mean?

Hi, have you guys thought about putting together package deals, such as complete snare build packages? might be a helpful sales tool for ya.

I ordered 6 bass drum claws and 6 t-rods on 12-15-2011. i sent a bank money order for payment to drum factory direct instead of global drum company. is this going to be a problem? please advise the best way to resolve this if necessary. thanks ben perry

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