Hi, I signed also for the free account, and stupid me, I gave my credit card information. Now they don't let me cancel. Could somebody tell me how they label the invoice, when debit your CC - what is the name of the company they use to take the money? (so I can contact my bank) Would be very helpful thanks, what a scam! Thanks

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Hi, I signed also for the free account, and stupid me, I gave my credit card information. Now they don't let me cancel. Could somebody tell me how they label the invoice, when debit your CC - what is the name of the company they use to take the money? (so I can contact my bank) Would be very helpful thanks, what a scam! Thanks

asked by nathalie b. on 10/21/15

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Denise C. · Answer 1 · 2020-06-10T11:01Z

Denise C.

on 6/10/20

It says efax on the charge info line. On statement.

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Shannon M. · Answer 2 · 2015-10-21T12:34Z

Shannon M.

on 10/21/15

On mine I did an account search for EFAX and it came up. I'm so sorry you're having the same issue. I ended up having to completely cancel my card and get a new one. Hopefully it's easier for you. Good luck.

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