eShakti Questions & Answers

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Here’s what consumers have asked with answers from eShakti staff and previous consumers.

54 questions answered
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Question:

Is the size chart based on us sizes or do you recommend ordering based on measurements? i am usually a size 10-12; however, based ont he measurements i would be a size 16 on eshakti. please confirm thanks!

Answer:

Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.

By Customer C.
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Question:

How do eshakti dresses usually run if you get one of the standard sizes?

Answer:

I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.

By Amber H.
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Question:

I have just discovered eshakti and am very interested in ordering a dress. it would be a custom order but i cannot stand a tight fit and i tend to size up when i buy. if i want more ease in my garment, should i add a few inches to my measurement to be sure to get what i want?

Answer:

Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.

By Diana M.
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Question:

Answer:

Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!

By Customer C.
Question:

Is it reasonable to be able to expect a custom sized dress to arrive in canada within four weeks?

Answer:

Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.

By Customer C.
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Question:

How long does shipping take?

Answer:

Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.

By Customer C.
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Question:

Hi, i'm reading the '1' ratings and skeptical about ordering...have you all improved on the craftsmanship and return issues?

Answer:

I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.

By Tanya C.
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Question:

Per the size chart, i should order my usual size 6, but most of the models - who look to be my size or thinner - are wearing m/8. how's the sizing?

Answer:

You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.

By Customer C.
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Question:

I've read some bad reviews about shipping times due to your system being backlogged. how's the situation now?

Answer:

Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.

By Customer C.
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Question:

I liked a dress on your website but would like different color in it... is it possible. . also can i get same dress done for my daughter child.

Answer:

From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.

By Connie S.
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