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Here’s what consumers have asked with answers from EZTrader staff and previous consumers.
Yes I found that too. On the final seconds I was in the green with 00 time left and expecting the promised payout which didn't go into my account! It had dropped mysteriously after the expired time into the red. I lost all my money, albeit I only deposited a small amount.
Liz D. A: Yes I found that too. On the final seconds I was in the green with 00 time left and expecting the promised payout which didn't go into my account! It had dropped mysteriously after the expired time into the red. I lost all my money, albeit I only deposited a small amount. 16 minutes ago
Graham to be fair that's not true. You will not get your money back if you lose trades but when I've deposited, i've taken money out easily. No problems. I deposite with other brokers in the past and they have just 'stolen' my money but not eztrader.
I have current trades which expired on 01/01/16, but they say I don't have enough to withdraw any of the balance. Not sounding good...
After reading all reviews from people, if you want to proceed, please go ahead. You have been warned. Try getting your money back then you will realise the true nature of this company.Don't be stupid
Hi Emanuel, Please accept our apology and understand that a negative occurrence here and there is completely normal and we try to resolve all of them. Regrading your issue: Please provide me with the the email address you signed up with so that we can find your portfolio and from there everything will be taken care of promptly. Please be patient and thank you for letting me know. Regards, Eric
It will depend on how long you traded, if you traded at all, how much you originally deposited etc. I traded for one day, I invested £200 (the minimum) and it took me about four weeks to get some of money back! I was able to get only back £129. What I did, was contact them online at every opportunity using their 'chat to a representative' option. So you maybe able to get something back but we will need more details from you to give you some options. For example, how much did you invest? Did you use a credit card or a debit card or some other means to deposit your money? How much did they increase your deposit with their 'special offer'? How long did you trade? How much money you now have in your EZtrader account? If you can supply these details, maybe we can help but please do not include any details that would compromise your financially security!
Hi Isma, thank you for your question. Yes, we do have that option. You are able to sell the asset before expiry time in the event that the trade is not going your way. This way, instead of losing your whole amount, you will get some money back. It's a very helpful feature. Please don't hesitate to ask me anything else or if there is something you didn't understand.
Hi Simon, I have forwarded your query to the Head of Sales. Do you remember who your account manager was? Also, your email that you signed up with? This information will make it easier from my side. Please understand that there are delays. It happens at a lot of companies. But we are taking care of it. Eric
