You need lots of luck ordering from this company including proper alignment of the planets! Really, It would be best not to do any thing with this company. Try to cancel your order and/or put a request in with your credit card company to stop payment. Good luck.

All I can say is that I would never order from this place again!

I believe they are asking for additional information to make sure you are who you say you are.

It means it's not in stock and they will drag you along until another one gets in stock