How can you justify charging people over $200.00 to change one letter on their E-Ticket? SCAMMERS / MONEY HUNGRY

Question

FareDepot Questions & Answers

269 reviews

9 questions & answers

Ask a question See all questions

How can you justify charging people over $200.00 to change one letter on their E-Ticket? SCAMMERS / MONEY HUNGRY

asked by SARAH M. on 12/8/15

1 Answer

Add your answer

More questions about FareDepot

I made a booking and no confirmation email and NO signal of anything booked. I don't understand!!!! AGENCY CONFIRMATION #: FD-UYJM995
It's been an hour since i purchased from FareDepot but have not received the actual itinerary. I called and they said they have to 'verify' my bank.
hi, you sold me a ticket by air china from newark to tokyo but the iarline don't let me go in to check my seats
why do People even batter to buy thicket form this company?
I booked a flight with you and got your email about verifying my credit card payment. Then you CANCELLED my reservation BEFORE the verification-transaction showed up on my credit card. But sure enough also CHARGED ME FOR THE FLIGHT that you cancelled. Again - both items showed up AFTER you cancelled my reservation. I called United Airlines and got the information (on the phone and in writing) that the reservation has been voided and fully refunded back to you. 1. what is this verification process for if you just charge me anyways, no matter if I verify that I'm the rightful credit card owner or not? 2. I want a full refund within 10 days, or you are going to hear from my lawyer. The same message also went to sales@faredepot.com containing my booking number.
It looks like your good reviews are all written by the same person... they are too similar. Now we cannot get any answer to our telephone calls so looks like the negative reviews could be right. Please answer this email quickly or we will be calling our credit card company to reverse charges. Thanks
Faredepot is not a fraud company? Company who scams your informations? Thanks V
How can I make seat number reservation on my tickets?

Ask a question

Get answers from the FareDepot staff and other customers.

Ryan R. [FareDepot Rep] · Answer 1 · 2015-12-08T11:44Z

Ryan R. [FareDepot Rep]

on 12/8/15

Hi Sarah. We understand your frustration. But, please understand something - Since we are dealing directly with the Airline, all the information you give us must be accurate and correct in order to fly. If there is something wrong with the information you provided, and we must make a change to your reservation, the airline charges a penalty fee. As it is our duty and responsibility, we provide you with the information you need and quote you the Airline's penalty fee as per the rules at the time.

Helpful (-1)