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When I logged in to check my order status, it says order cancelled. When will I get my money back?

asked by Natasha D. on 7/17/18

1 Answer
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Hello Natasha,

Thank you so much for your question - we're so sorry to hear that your order was canceled. Most customers will see refunds returned to the account used to place their order within 5-7 business days, however this time frame can vary depending on your financial institution. For more assistance, please contact our customer service team by sending an email to customerservice@farfetch.com. You may also speak to our customer service team by calling +1 (213) 375-0858 or +44 (0) 20 3750 1250.

Warm Regards,

Farfetch

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