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Fax.com Questions & Answers

56 reviews
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Here’s what consumers have asked with answers from Fax.com staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

How easy is it to get a hold of customer service at fax.com?

Answer:

It is nearly impossible to get a hold of anyone willing to help. I have tried for months to cancel my account.

By Jacqueline C.
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Question:

Is fax.com a scam or a legit company?

Answer:

This company is a total scam. They make it next to impossible to cancel your account and there is no way to remove your credit card information. After NUMEROUS attempts I was finally able to get someone on their online chat (after having called, emailed, and opened tickets) who said he would cancel my account.

By Jacqueline C.
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Question:

Answer:

Yes there sure are! And I've already had to contact customer service with my new company AND THEY GOT BACK TO ME VIA EMAIL WITHIN 7 HOURS! I highly recommend SR Fax!

By Liane H.
Question:

I need to cancel my account.

Can’t see your question? Ask to get answers from the Fax.com staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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