FlowerShopping Questions & Answers

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Here’s what consumers have asked with answers from FlowerShopping staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

How do i get a refund??

Answer:

You can't! They have a horrible policy of not refunding you once your order is taken... The best you can expect is to file a claim with the credit card company or paypal if you used them.

By marcelo g.
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Question:

4000 reviews in nov 2017 ...96,000 reviews in feb 2019? skewed top rating and numbers not realistic. it's illegal to buy/post fake reviews as per ftc.

Answer:

They are really doing A LOT of fake reviews. You can tell because the real reviews agree that it's a REALLY BAD SERVICE.

By marcelo g.
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Question:

I ordered flowers from a different site for mothers day last year and they didn't arrive on time. does this site flowershopping actually deliver before a big holiday?

Answer:

Not for me. What's worse is they didn't tell me they would fail to deliver when promised until it was too late and my special occasion was ruined. Use this place at your own risk.

By Joe M.
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Question:

Do they deliver to canada same day?

Answer:

I don't know, my order was for the next day and it was delivered then

By PATRICIA S.
Question:

Are you trying to deceive customers in canada? and have you at all trained your customer service agents? awful! awful!

Answer:

As someone who retired after 32 year in Customer Service of a fortune 500 company in Canada, I was appalled at the lack of care or concerned for the service they delivered, or the reputation of their company... They simply quoted some 'corporate policy' and pretty well... IMHO, they just blew me off.

By PATRICIA S.
Question:

Who trains your call center employees? they are the rudest people i have ever encountered and hang up on customers. this is unacceptable.

Answer:

I had the same situation. Absolutely terrible company, terrible customer service.

By Paul P.

Can’t see your question? Ask to get answers from the FlowerShopping staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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