Gap Questions & Answers

Here’s what consumers have asked with answers from Gap staff and previous consumers.

1 questions answered

100% answered in 1 day

Question:

How easy is it to get a hold of customer service at gap? How easy is it to get a hold of customer service at gap?

Answer:

During the pandemic, it is actually impossible. They do not have customer service reps and the call just simply says they cannot help you.

By melissa s. over a year old

Question:

Question for customers, do you feel like the gap brand connects with their target audience? do their products align with the company's messaging?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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