Giving Assistant Questions & Answers

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Here’s what consumers have asked with answers from Giving Assistant staff and previous consumers.

8 questions answered
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Question:

What is your principal business? is the cashback feature simply a minor aspect? have you had any complaints that you would admit receiving?

Answer:

Giving Assistant is a proud Certified B Corp and we genuinely believe the best businesses in the world will be the best businesses for the world. Our shopping rewards platform is the easiest way to save money and give back to nonprofits for free. Shoppers can earn cash back and find the latest coupon codes from over 3,000 trusted brands and have the option to choose from over 1.2 million charitable organizations to donate a portion of their cash back earnings. We also offer a free browser extension that will conveniently send cash back alerts and automatically scan multiple coupon codes at checkout so shopping journeys can start directly on our partnered brand sites. We are a mission driven, for-profit company and aim to have a positive social impact across the globe. Right now we are focused on bettering our product for our shoppers, advertising partners, and nonprofit partners every single day. This includes improving reliability of our browser extension, creating a more streamlined process for nonprofits, and always providing the best customer service for our shoppers. Let us know if you have further questions!

By Alison E.
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Question:

Is giving assistant a member of the better business bureau?

Answer:

Yes, since 2012 in the San Francisco office https://www.bbb.org/greater-san-francisco/business-reviews/internet-shopping/giving-assistant-inc-in-san-francisco-ca-364003

By Todd C.
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Question:

What number can i call to trouble shoot the problems i am having on my first purchase

Answer:

Hi Kimberly! Thanks for reaching out. You can contact hello@givingassistant.org or message us on Twitter or Facebook through a private message. Please let us know which store you were shopping at and what the concern is. Thanks so much!

By Alison E.,
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Question:

How does upgrading the membership work? is the $5.99 a one time payment, or is it monthly or annual?

Answer:

Upgrading to our Power Shopper membership means that for $5.99 a year, you get DOUBLE cash back rates on all of your cash back purchases. That's a lot of savings! Your $5.99 membership fee will be automatically removed from your first cash back payment. Don't want to pay? No problem! Being a Savvy shopper means you'll have lower cash back rates, but you don't have to pay for a yearly membership. To change your membership at any time, head on over to your

By ARHAB F.
Question:

Hello, my name is becca and i was just turned on to your non-profit by a friend. i have left messages need help. please contact me @ 214-283-0817

Answer:

Hi Becca, thank you so much for contacting us. Please email us at hello@givingassistant.org and we will be happy to help you!

By Alison E.,
Question:

Coupons do not work

Answer:

Hi Andria - Thanks for letting us know! Our coupon codes are aggregated from all over the internet, so sometimes they don't work. The "verified" deals will show you all of the best savings at that store and are pushed to the top of the store page. Additionally, don't forget you can also save hundreds every year by shopping at stores that offer cash back! If you have any further questions, please feel free to contact hello@givingassistant.org.

By Alison E.,
Question:

Has anyone else signed up their non-profit organization with this group? what was your experience?

Answer:

Giving Assistant is a San Francisco-based startup founded in 2014. Today, we're a fast-growing team of nonprofit-loving go-getters, obsessed with giving back. At a glance: In order to ensure the best experience, Giving Assistant has a few browser and device requirements as part of our commitment to providing the best platform we can offer. Browser Compatibility GivingAssistant.org and the public Cash Back marketplace requires recent versions of Mozilla Firefox, Google Chrome, Safari, Mobile Safari, or Internet Explorer 10+ Technology Used We use a variety of technology platforms for the secure tracking of required data to provide a robust cash back experience. The most common you may see is the use of JavaScript and Cookies in your desktop and mobile browsers. Javascript and Cookies are required in order to use Giving Assistant.

By ARHAB F.
Question:

I want to sell a itunes gift card but don't know who to trust?

Answer:

Go to icq and search groups such as fullz, carding, cc, etc. and there r several ppl to buy ur cards only and only if u r legit and they too. But be careful from rippers

By sssswc w.

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Typical questions asked:
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