Gixen Questions & Answers

510 reviews

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Here’s what consumers have asked with answers from Gixen staff and previous consumers.

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Question:

Is gixen a scam or a legit company? Is gixen a scam or a legit company?

Answer:

Gixen is a legitimate (Legit) company To the best of my experience.

By J D. over a year old

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Question:

Why is the first and only posted review on this site bogus, a false allegation and attribution? it does not speak well of sitejabber. Why is the first and only posted review on this site bogus, a false allegation and attribution? it does not speak well of sitejabber.

Answer:

It is obvious the reviewer had all the problems that he incorrectly blames on Gixen because he has visited other websites that have put malware/spyware/keyloggers/viruses on his computer. He won't admit that his problems are his own fault so falsely blames GIXEN for his own incompetence.

By Nigel S. over a year old

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Question:

How easy is it to get a hold of customer service at gixen? How easy is it to get a hold of customer service at gixen?

Answer:

I have not needed to reach Customer Service. Their online help is pretty good. Just read.

By J D. over a year old

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Question:

What made you choose gixen over similar businesses? What made you choose gixen over similar businesses?

Answer:

It just works. Simple user interface. You can just "set it and forget it". Maybe the best online tool I have ever encountered.

By Dan H. over a year old

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Question:

I very rarely bid - but i have started one for an item that we really do need. what does it cost for a once only use? I very rarely bid - but i have started one for an item that we really do need. what does it cost for a once only use?

Answer:

Nothing at all. Gixen main service is free up to 4 winning snipes a month. Reliability for the free service is 99.5%. If you want higher reliability you can subscribe to Gixen Mirror. In that case your bid is sent twice, from two servers in different regions to minimize chance of failure. Gixen Mirror is inexpensive, around $6 / year, and there are different subscription types that can be seen on the settings page.

By Mario V., over a year old

Question:

I have lost 3-4 big auctions because it says it was under the asking price. i bid $941 and $915 won. it also reads the ebay bid increment not met

Question:

What do i do now to be able to use the software? my bid on ebay is due 5th may and i want to be ready and understand how to work it. thank you colin

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Gixen Questions & Answers

Is gixen a scam or a legit company? Is gixen a scam or a legit company?

Why is the first and only posted review on this site bogus, a false allegation and attribution? it does not speak well of sitejabber. Why is the first and only posted review on this site bogus, a false allegation and attribution? it does not speak well of sitejabber.

How easy is it to get a hold of customer service at gixen? How easy is it to get a hold of customer service at gixen?

What made you choose gixen over similar businesses? What made you choose gixen over similar businesses?

I very rarely bid - but i have started one for an item that we really do need. what does it cost for a once only use? I very rarely bid - but i have started one for an item that we really do need. what does it cost for a once only use?

I have lost 3-4 big auctions because it says it was under the asking price. i bid $941 and $915 won. it also reads the ebay bid increment not met

What do i do now to be able to use the software? my bid on ebay is due 5th may and i want to be ready and understand how to work it. thank you colin

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