GotRentalCars.com Questions & Answers

Here’s what consumers have asked with answers from GotRentalCars.com staff and previous consumers.

4 questions answered

0% answered in 1 day

Question:

What hours does shuttle run What hours does shuttle run

Answer:

It depends on the rental company you select. Each rental company displayed on our website have different hours of operations

By Julien B., Manager on 4/29/24

Question:

Presented my prepaid voucher to hertz in cozumel. would not give me my economy car unless i paid $20/day for "additional auto liabilty insurance". Presented my prepaid voucher to hertz in cozumel. would not give me my economy car unless i paid $20/day for "additional auto liabilty insurance".

Answer:

Hi Rich, Could you please contact our customer service team at support@gotrentalcars.com or 1-855-264-9782 and we will look into it for you. Thank you

By Julien B., Manager on 2/29/24

Question:

I have reserved car today from 21.9-28.9. at bologna airport and pick uped fiat panda but without coverage. could i ad it online and pay with my card I have reserved car today from 21.9-28.9. at bologna airport and pick uped fiat panda but without coverage. could i ad it online and pay with my card

Answer:

Coverage must be prepaid at time of checkout online or purchased at the rental desk. We are not able to add it on afterwards.

By Julien B., Manager on 9/22/23

Question:

How do i change pick up / drop off times as these changed back to 10:00am between me inputting and me paying. How do i change pick up / drop off times as these changed back to 10:00am between me inputting and me paying.

Answer:

You can contact the call center at 1-855-264-9782 or send an email to support@gotrentalcars.com and a representative will help you out

By Julien B., Manager over a year old

Question:

What hours do shuttles run

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

GotRentalCars.com Questions & Answers

What hours does shuttle run What hours does shuttle run

Presented my prepaid voucher to hertz in cozumel. would not give me my economy car unless i paid $20/day for "additional auto liabilty insurance". Presented my prepaid voucher to hertz in cozumel. would not give me my economy car unless i paid $20/day for "additional auto liabilty insurance".

I have reserved car today from 21.9-28.9. at bologna airport and pick uped fiat panda but without coverage. could i ad it online and pay with my card I have reserved car today from 21.9-28.9. at bologna airport and pick uped fiat panda but without coverage. could i ad it online and pay with my card

How do i change pick up / drop off times as these changed back to 10:00am between me inputting and me paying. How do i change pick up / drop off times as these changed back to 10:00am between me inputting and me paying.

What hours do shuttles run

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