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Grayson Monae Questions & Answers

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Here’s what consumers have asked with answers from Grayson Monae staff and previous consumers.

2 questions answered
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Question:

Question:

I sent support@zebidah.com 3 emails to exchange for the next size down. sizing on the website was incorrect. no response! next step, thru credit card.

Question:

I returned the shoes 6 weeks ago, have the delivery confirmation and not a word from the company, or reply to my email. what gives?

Question:

Please respond regarding the reviewer who returned shoes to you that were sent back with a notice that the address was "vacant." also to the reviewer subsequent unanswered requests to you. find the review at https://www.sitejabber.com/reviews/www.zebidah.com

Answer:

I, also, had no response. Shoes look great online, but are extremely uncomfortable. The address for returns is different from the Zebidah company, so unless you happen to notice that, if people send returns to the wrong place they'll never get their money refunded.

By kay s.
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Question:

I need to return a pair of shoes as they are no narrow. the reviews state you don't get your money back and that the address in florida is vacant. is this the case?

Answer:

Sadly it is true. I have left reviews on Amazon, their website and here and have yet to hear back from them... I have a really cute pair of shoes that fall off my feet. I have even tried giving them to absolutely everyone I know with my size feet and nobody can wear them!

By Marie F.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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