Handy Questions & Answers

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Here’s what consumers have asked with answers from Handy staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

How to get a full refund and cancel accouont?

Answer:

They don't provide a refund, even when they fail to honor the agreement. In my case, they have twice (so far) canceled my house cleaning with one hour's notice. (If I fail to give 24 hours notice of cancellation, I have to pay a penalty. For them, no notice, no penalty.) They told me they were having trouble finding cleaners in my area. And if the no shows are a problem for me, I can pay the $99 cancellation fee. So how long does this go on? Three cancellations, five, ten? Forever? This is an irresponsible company with horrible customer service.

By Elizabeth R.
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Question:

I just filled out an app for a cleaning position for handy. i wish i read the reviews prior!!! i gave my s.s # as well! should i continue?? help

Answer:

Im having problems getting paid. I told client to have cash on hand as I wont do the job. Good luck finding someone else with my skill set. Im supposed to do a job tomorrow that i have to buy stuff out of my own money and hold my breath for pay back. Ill stand on a corner begging for money before I do another job for them unless they pay me for past jobs and I talk to someone on the phone.

By Seth F.
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Question:

I'm going to go to my local tv station and show them all of these complaints ! wayfair is insane to have their tied to this company !!!

Answer:

Wayfair is also a scam. It's just a matter of time. They are a middle man to hundreds of businesses. They sell products regardless of whether or not the product is available or in inventory. Eventually people will catch on...

By Jack T.
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Question:

Ask someone that is a contracted with y'all how is it legal for y'all not to pay somebody that shows up on time and work 30 minutes past the hours.

Answer:

Again, these should not be appearing in the automatic feed for FAQ's? Who is doing QA around here?

By M S.
Question:

Can someone please contact me at 631-402-3042 to discuss my appointment for tomorrow at 264 meigs dr, murfreesboro, tenn.

Answer:

Probably should not list someone's personal telephone number in the FAQ feed. What do you guys think?

By M S.
Question:

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