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on 10/22/18I had the same experience. Tara Lynn's customer service is awful. Order at your own risk!
Unfortunately, this company has very poor customer service. The only way to contact the company is via a submission form on their site and it can take 5-10 days for someone to respond. It is not possible to call and speak to anyone and in general, they don't seem interested in providing good customer service.
Same. Finally got a response after commenting on one of their Instagram posts.