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on 4/17/20They do not respond at all. Horrible customer service
I only attempted to contact them once, through email, and never received a response.
Incredibly difficult. They don't respond to emails (although you get a confirmation that they received it and are "working on it". When you call you sit on hold for 20 minutes at a time until they just hang up on you. Good luck.
Never got a hold of anybody. So from my stand point. Impossible...