Hesimple Questions & Answers

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Here’s what consumers have asked with answers from Hesimple staff and previous consumers.

8 questions answered
13% answered in 1 day
Question:

Are they legitimate?

Answer:

They are legitimate in the fact that they make the clothing. But it's definitely false advertising. Sizing, quality, and colors are not as advertised.

By Darlene B.
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Question:

Answer:

Company is located in China. Shipping is 4-6 weeks for partial shipments. Return policy is quite costly as you have to send back to a China and the cost is more than the items!

By Darlene B.
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Question:

I have sent customer service a email 2 days ago. i have no way to reach them,. i have ordered 4 things,,2 have arrived and i know im going to return

Answer:

Good Luck! I'm fighting this company via my credit card company! They are a scam.

By Darlene B.
Question:

I trying to get in contact with the company for the return warehouse address. company is unresponsive!

Answer:

I also am awaiting an address for return. The address labels on the two packages i received Have these return addresses: 1. COLIN 605 W. Victoria St. Commerce CA 90220 And 2. Dept CA #1169 13725 Pipeline Avenue Chino, A 91710 If anyone can confirm which is right, please do so.

By Carol L.
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Question:

I am skeptical about buying anything on facebook, but it is not often that i find my style. so is hesimple legitimate?

Answer:

They are a scam out of China! They make it very difficult to return anything. Materials used are lesser quality than what they show. Sizing is completely off. So sad I got suckered into ordering from them. Trying to fight the charges via my credit card company.

By Darlene B.
Question:

I just received some items from hesimple and i just need to exchange them for larger sizes. how do i go about doing that

Answer:

Go online but is expensive you have to pay to return

By Terry m.
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Question:

I sent my items back and have not heard if they have been received

Answer:

You won't. They shipped my package back. Horrible company

By Fran M.
Question:

The sizes measure much bigger than i usually wear. if you go by the size chart do the clothes fit

Answer:

Nothing fits right and the material is extremely poor quality and literally falling apart at the seams. Save your money. I know this because i got scammed. Don't do it.

By L O.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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