HiBid Questions & Answers

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Here’s what consumers have asked with answers from HiBid staff and previous consumers.

9 questions answered
22% answered in 1 day
Question:

Is hibid a scam or a legit company?

Answer:

Most auctioneer there are scammers, a thrift store would be better option.

By Ujjwal M.
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Question:

How easy is it to get a hold of customer service at hibid?

Answer:

I've tried reaching out to the auction house. 1CENT AUCTIONS IN FRESNO. They are a rip-off scam artist. Dimitri's warehouse more resembles a recycling landfill sorting station. First experience I had involved vintage vinyl and New in blister packaged Hot Wheels. Picked those items up. No issues, negotiated a price to buy the remaining Hot Wheels at a reduced price we both agreed too. Estimated 250 additional packages at. XX per package. Halfway through me condensing the items we negotiated he changes his mind. He stated someone may pick up the few that did sell. I agreed we mutually decided the following week we would complete the sale. That week he had scores of AVR stereo receivers, sound bars etc. The listings looked sketchy with only one photo per receiver? FRONT FACING, listing only stated manufacturer. I called to inquire about their conditions. Dimitri stated they all worked! HE DID NOT SELL JUNK. I purchased 8 receivers, a Klipsch 10" powered sub woofer and a virtually indestructible EcoXGear Boulder speaker. When I arrived to pick up my lots I had won, he was very congenial in our conversation. Then I was rushed into the recycling center! Excuse me warehouse where my booty was all stacked on edge in a corner by the loading dock door. His henchman Sam believe was his name helped load my treasures on a rickety rolling cart placing the Klipsch powered sub-woofer on the top rack. Out the door and 1/3 of the way through the trash littered parking lot a wheel got caught on some debris. I was pulling, Sam was pushing stubbed a wheel on debris down comes the Klipsch sub, bouncing off the parking lot. By now I've noticed not one unit ranging from a Marantz SR6012, Onkyo TX-NR828 to a Pioneer SC-LX701 none had cords. Then on to a pair of Onkyo TX-NR636 receivers that had cords. My night of testing once I got cords and remotes for all of the units got very interesting. One by one I excitedly plugged them in waiting for the ambient glow of the dial, looking forward to putting each through its set up paces. You see I had already computed my profit margin even factoring in the $279.82 I paid for OEM remotes. Every unit failed to turn on with the exception of one Onkyo TX-NR636 that put on an amazing display of sparks then a cloud of smoke that rivaled a nuclear mushroom cloud all in the confines of my kitchen bar area. My significant other failed to see my humor. The Solis I got from my $355.71 investment compounded by $279.82 for accessories was one working unit. Of the 11 items below only The lowly Pioneer VSX-44 works. Which in comparable condition ironically retails for $44.00 on EBay. Far be it for me to complain about the 117 mile drive each way or the fact that one of the receivers was so damaged the back speaker connections were over 60% missing as if someone took a saws all and sheared them off. Needless to say I didn't get the rest of the hot wheels due to the simple fact I was livid over this transaction. Then after regaining my composure no response! My invoice below: SOLD TO: Lot# DESCRIPTION 1 ECOXGEAR SPEAKER 14 MARANTZ AV RECEIVER 77 ONKYO RECEIVER 78 LINKSYS AC1600 WIFI ROUTER 81 PIONEER AV RECEIVER 82 PIONEER AV RECEIVER 84 YAMAHA AV RECEIVER 91 PIONEER 9.2 CLASS D3 NETWORK AV RECEIVER 92 ONKYO AV RECEIVER 186 ONYKO AV RECEIVER 190 ONYKO AV RECEIVER 271 KLIPSCH SUBWOOFER QUANTITY UNIT PRICE 1 x 35.00 1 x 50.00 1 x 7.50 1 x 2.50 1 x 5.00 1 x 5.00 1 x 40.00 1 x 1.25 1 x 45.00 1 x 30.00 1 x 25.00 1 x 40.00 Total Quantity: Total Extended Price: 15% Buyer's Premium: Tax1 Default: Invoice Total: Remaining Invoice Balance: EXTENDED PRIC 35.00 T 50.00 T 7.50 T 2.50 T 5.00 T 5.00 T 40.00 T 1.25 T 45.00 T 30.00 T 25.00 T 40.00 T 12.00 286.25 42.94 26.25 $355.44 $355.44

By Geoffrey T.
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Question:

Answer:

Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.

By zeus w.
Question:

How do i know who i'm bidding against? can and owner of his or her item bid on it to run price up?

Answer:

YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!

By Ebaay D.
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Question:

Answer:

Hello Andrew, We're sorry to hear about the issue you faced with missing items at the auctioneers yard. Accountability for such situations primarily lies with the auctioneer or auction house responsible for managing the auction. We recommend contacting the auction yard directly to address this matter and seek resolution. If you need further assistance or encounter challenges resolving the issue with the auction yard, please don't hesitate to reach out to our support team at (844) 775-4774. We value your feedback and are here to help ensure a positive experience with our platform. HiBid Auctions

By HiBid R., Manager
Question:

Recently i won two bids; however, the picture on one of the won bids was different than the description and i was bidding on the picture.

Answer:

Hello John, thank you for reaching out. We highly encourage you to contact the auctioneer directly for further assitance.

By HiBid R., Manager
Question:

Hello, i am seeking hibid auctioneers near hallandale beach florida. please send contacts or a directory. thanks, jennifer bailey

Answer:

Hi Jennifer, Find auction houses near you here: https://hibid.com/home/companysearch

By HiBid R., Manager
Question:

How much commission is charged to sell items?,

Answer:

Depends on the company. They charge the seller and the buyer..

By Donna W.
Question:

Can you set a reserve or starting bid price

Answer:

They are not an auction company. They only housing the auction content, information and prescreen the biddier.

By Sidney C.

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