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H&M Questions & Answers

1,098 reviews
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Here’s what consumers have asked with answers from H&M staff and previous consumers.

2 questions answered
0% answered in 1 day
Question:

Hi. question about h & m. are you able to successfully save credit card information or do you run into problems?

Answer:

It was OK with my orders. Try to finish the order.

By Mary C.
Question:

I tried calling the h&m customer service number to ask about my order but it said that it an invalid number. i tried three times, can someone tell me what's wrong?

Answer:

H&m has terrible customer service. Call and they can't help.

By Caroline R.
Question:

Can you help with a refund that was requested awhile ago

Question:

Is zara better?

Question:

Purchased online return from clearance. discounts should have been 50%, and 15% for damage, plus 15 recycle. overcharged! why?

Question:

How long does shipping/delivery take

Question:

Hi, cant make an order a code error rm1 appears. what is it?

Question:

I am from canada. according to the tracking #, they have received it. (3 business days ago) how long does ot take to get refunded?

Question:

Hi, i've ordered my online shopping and waiting for delivery. how many days it takes?

Question:

It is ridiculous that we cannot phone an actual store to inquire about a product. why is this set up like that?

Can’t see your question? Ask to get answers from the H&M staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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