Here’s what consumers have asked with answers from Hoka One One Store staff and previous consumers.
Scam site. Never received the product ordered and can't get a refund since they will not respond.
Try contacting your credit card company. They may be prepared to offer assistance
Same here. Here is the response they sent me: "Dear customer, There is little problem of our website, we couldn't make update on it, we checked many times from our warehouse, there is no stock, sorry! We apply again for you, our manager infirmed that we could refund you max 50% of your order's value. Hope you can consider that. Looking forward your reply. Regards!