ID.me Questions & Answers

Ask a question

Here’s what consumers have asked with answers from ID.me staff and previous consumers.

35 questions answered
3% answered in 1 day
Question:

How easy is it to get a hold of customer service at id.me?

Answer:

Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.

By Jessica D.,
See more answers (11)
Question:

Is id.me a scam or a legit company?

Answer:

Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/

By Jessica D.,
See more answers (15)
Question:

I waiting for 5 days in the row more than 8to 10 hours still can not meet a trusted referee did any one have idea to faster?

Answer:

Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.

By Jessica D.,
See more answers (4)
Question:

Ok now what do i have to do to receive my income tax money

Answer:

You have to Identify yourself to iD.me & they will get you right trust me this legit & also patent is the key

By Jerrick G.
See more answers (2)
Question:

Id.me accountable for delaying benefits and discriminating against the working class of america

Answer:

Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.

By Jessica D.,
See more answers (3)
Question:

Answer:

Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.

By Jessica D.,
See more answers (3)
Question:

Hello is this site used for scammer to steal your your importation info?

Answer:

Hello! Please see the below linked article for more information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure- If you believe your data or ID.me account has been compromised, please reach out to our team at sj.support@id.me. We are happy to help.

By Jessica D.,
See more answers (3)
Question:

When do you expect your customer service and idme platform to improve its performance and proper handling of personal information?

Answer:

Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-

By Jessica D.,
See more answers (2)
Question:

How can i get back on id.me

Answer:

Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.

By Jessica D.,
See more answers (2)
Question:

Do i have to verify myself every year now( same process)when applying for a irs id pin number?

Answer:

Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me

By Olivia C.,

Can’t see your question? Ask to get answers from the ID.me staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
ID.me?
Post Review