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Here’s what consumers have asked with answers from iDreamMart staff and previous consumers.
Dear Thomas, I am Chris the customer manager at idreammart.com. I think someone else (yourc.myshopify.com) charged your card with our brand name. We only sell our products on our own website www.idreammart.com. Also, we only accept payment by our Paypal account. So, please contact the seller with the website you placed the order. And please chargeback the payment if they didn't reply to your message. We have reported the fraud company to Shopify. You can also contact them to confirm.
Dear Mimi, I am Chris the customer manager of idreammart.com. Please don't worry anymore. We have sent your order out by express now. We also sent the notification email to you. Please check your email box includes the junk. If you can't find our email. Please send email to support@idreammart.com. We will send tracking information to you as soon as we get your email. Sincerely, Chris Zhou
Dear Shirley, Please don't worry any more. And let me answer your questions. 1. Please check your email box includes the junk. You will find the order confirmation email. And you will get the email with tracking number as soon as the package is sent out. 2. The delivery time is 15-20 days. More than 90% customers get the order in time. 3. The material of the dress is completely same as it in the photo.
Dear Sarah, I am Chris the customer manager of idreammart.com. We have 2 shipping methods: 1. Air mail 15-20 days and it is free. 2. Express 3-6 business days and it is USD $25 per order and free on order over USD $200. I am sorry not to reply your message in time. And you can also contact us directly by support@idreammart.com. Sincerely.
The clothes I purchased were very nice - especially for the price. The sizing is geared for the asian body frame however. I ordered womens xxl, and was not even close to fitting. I ordered a man's jacket in xxl, and this did fit. I will keep the blouses; they were beautiful and I will give them away as gifts. Chris was responsive when there were issues. Took about 3-4 weeks to receive.
