You not responded to my email sent several days ago to begin processing a return?You charge for live chat? Clarify please.

Best,

Janice Strong

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You not responded to my email sent several days ago to begin processing a return?You charge for live chat? Clarify please.

Best,

Janice Strong

asked by Janice S. on 11/23/22

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Michael L. [iHerb Rep] · Answer 1 · 2022-11-29T09:08Z

Michael L. [iHerb Rep]

on 11/29/22

Dear Valued Customer,

Sorry for any delays in responding to your message. Have you already started the return process? What is the order number? This information will allow us to assist you further. Also, we do not charge any customer for live chat.

We hope to hear back from you soon.

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iHerb Questions & Answers

You not responded to my email sent several days ago to begin processing a return?You charge for live chat? Clarify please. Best, Janice Strong