Is it still in business? Can't access the website, get message that 'connection has timed out'. This has been happening for three weeks.

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Is it still in business? Can't access the website, get message that 'connection has timed out'. This has been happening for three weeks.

asked by antony m. on 10/24/15

2 Answers

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Dear admin, I have paid yesterday $30 for a 3 months subscription to your website. Than I have received the email below, which says that I have set up an automatic payment, which I have never done. I am happy to use your website for 3 months, and if I enjoy it, I want to be the one deciding whether I wish to purchase a further subscription or not. I would immensely appreciate if you would cancel my automatic payment, so I will not be charged again in three months time without my authorisation. Looking forward to enjoy your website in total freedom, so I can recommend it to all my friends, Kind regards, Lavinia Isaila. (Profile ID: I-C9PTUAW62W62)
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Hannah D. [ILoveYourAccent Rep] · Answer 1 · 2015-10-24T10:30Z

Hannah D. [ILoveYourAccent Rep]

on 10/24/15

No problems here, please email us directly so we can help

Helpful (-1)

Karen R. · Answer 2 · 2015-10-24T01:31Z

Karen R.

on 10/24/15

Hey, Sara: I wrote a review & asked (within 24 hours -- in fact, within a few MOMENTS of re-joining) for a refund, but when I made my request, suddenly stopped receiving any communication. I think I would feel a great deal less negative about the company (and would never have taken the time to leave a negative review if anyone had initiated any contact with me or tried to help me in any way. I think it is awesome that you are offering help to Antony, but why wouldn't you want to help everyone who had spent money with you?

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