I've seen good review and so bad this is a good site and can you send me the customer service contact

asked by Cynthia H. on 3/1/19

3 Answers
Thumbnail of user leighw33

We ordered 5 dresses from the company to try on and keep one or two. My daughter did not do her homework unfortunately and look for bad reviews. This company is a scam. The dresses are OK but nothing super special. We are out $500 because they will not cooperate with us for the returns. They have a return section you can finally get to when they email you a link, it just goes around and around. You keep sending the messages and they keep replying with a link to return and it just goes back to the same customer service FAQ. PLEASE DO NOT BUY FROM THIS COMPANY. MY WISH IS THEY GO OUT OF BUSINESS.

Helpful  (2)
Thumbnail of user dianes419

Please don't buy from this site unless you are 100% sure that you won't want to return your items, because you won't be allowed to, no matter what the circumstances are. Don't like it? Too bad! Doesn't fit? Too bad! Sell it locally or get it altered they'll tell you.

Helpful  (1)
Thumbnail of user donnar326

They don't have customer service unless it's before the purchase
Once you want to ask questions about why the dress is not what was ordered they tell you to fix it yourself and won't take it back and then they block you

Helpful  (0)

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