There is no way other then email contact with this company. That in itself should have told me something!

This happens alot and they totally screw u on the refund. Check out the 199 complaints on BBB site. It's listed under LeVel Thrive. Promoters say they have no complaints and share some link to BBB for Thrive but the word thrive is not what they list as. Its a big scam. They say return the stuff fraud stuff that shipped and then still charge u shipping to send back, restocking fee, and take a percentage off so u get like half of the fraudulent charge. If card was charged and nothing came in mail they won't help. They keep saying it says it shipped send it back over n over.

Login into your customer or promoter account.
Find " manage edit autoship" click delete.

I am a Banker. The best thing to do is contact your credit card company to report the fraudulent transaction. The credit card company will refund you your money and then recover the money from Le-Vel.