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Light in the box Questions & Answers

72 reviews
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Here’s what consumers have asked with answers from Light in the box staff and previous consumers.

2 questions answered
100% answered in 1 day
Question:

Is lightinthebox.com.au a scam or a legit company?

Answer:

Beware! Scam! Absolute shame that I placed an order on June 6,2023 and its already July 15 and I have not received my order of 1 painting. They promised me delivery in 3 - 5 working days and today its a month and a half with zero response from them. All they have to say is that they will check with their local courier and revert. Their local courier company is non existent as I have tried calling and emailing them several times with zero response! 100% scam! Beware!

By V M.
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Question:

Can you share a success story using lightinthebox.com.au?

Answer:

The only success I got from this Scam of a company is getting some of my Money back!- Now they Owe me More! And I am demanding a full refund on the items I paid for!- for Nothing!- that came to over 90$! For Bad Quality I didn't want! So I'll be glad to get it back!- and I'll never order from them- again!

By Mimi R.
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Question:

How do i return an item because it is too small. i'd like to get a larger size instead

Question:

When will you respond to my question ann reid

Question:

I returned my goods on the 7/7/22 but as to date have not received my money back would like to know when my money will be returned to me ann reid

Question:

I returned my goods on the 7/7/22 but as to date have not received my money back would like to know when my money will be returned to me ann reid

Question:

Hi i ordered 2 tops today. it has charged me. but i have not recieved any email confirmation and is not showing up on my orders.

Question:

My order was placed on 5/92020 order #37290089. please contact me at sherylarris@msn.com

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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