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How do I return an item

asked by Charlotte A. on 11/2/20

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I've emailed twice now no reply..... Kim shaw
Hi I live in Australia and I want to buy the black sheepskin blazer cost over $200 aussie dollars. They say its 100% sheepskin which is leather. I got on another sight that said the same blazer is faux leather at only $69. Has anyone brought this blazer and if so tell me is it worth the money. Is it real leather or fake?
Who do I call to return a purchase?
Do you have to pay for the customs? Like if i order it to india. I don't want to end paying a very high price for customs & duty.

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