Masterra Questions & Answers

Hello Alice! Sure, we will be so glad to have a new experienced author in our team. You just need to sign up as writer at masterra.com and you will see the rest of details. Waiting for you! Jennie M. Your manager at Masterra.com.

Hi Janice! Thank you for your question. Since masterra.com is a marketplace, the writers apply to your order and set the price they think to be adequate for the type of work, its urgency, complexity, and the level of writing. You just need to place your order at our website and choose among the writers who will apply to complete the work for you. Have a nice day! Jennie M. Your manager at Masterra.com.

Hello Srijana! Could you please specify when did you call us? Our managers are not available 24/7, because customers can easily chat with the writers directly. This is why the working hours for our managers are from Mon - Fri: 12:00 PM - 7:00 PM (Eastern Daylight Time). Also, they are not available at the weekends. You can always write us and get an answer via email support@masterra.com If you still have any questions, you can write me via email too. Sorry if there were any inconveniences! More info is here at https://masterra.com/contacts.html

Dear Ginger! I have checked the situation occurred to your order. As I can see the writer uploaded the first draft of your work and you approved the order at once, apparently by accident. As far as I understand you couldn't download the work because of some technical issues occurred to our system. Our manages contacted you and you agreed that the writer would prepare the final version of your paper without problems or any additional payments, despite the fact that the order had already been approved. I'm sorry for the inconvenience and hope that you'll be fully satisfied with your work in the end. Hope to see yet another, but positive feedback from you :)

Hi Eleni, Thanks for your question. Yes, our writers deliver plagiarism-free papers only to our customers. In case of plagiarism problems, we guarantee to rewrite your paper or send your money back. It is my pleasure to help you with your first order, please contact us via support@masterra.com Jennie M. Your manager at Masterra.com

Hi Russell, Really sorry for the delay. Thank you for your question. Regarding your question, no, all the assignments are delivered through the website masterra.com Do you have any other questions? Let me help you. Jennie M. Your manager at Masterra.com

Hi Brad, Thanks for the message. Yes, we have writers who are specialists in this field and can help you with Matlab. You should place your order at masterra.com for free and wait for messages from writers. You can discuss everything before paying, so you always have a choice. Let me know if you have any questions. Jennie M. Your manager at Masterra.com

Hi Jack! When the writer tells the price, as a rule it means the price for the whole work. The price per page is specified in the profile of each writer and it helps you count the approximate price for that number of pages you need. Jennie M. Your manager at Masterra.com.