So I am reading review horror stories here about shipping and "bad return policy". I am about to purchase. Should I be concerned?

asked by Leslie W. on 5/30/19

1 Answer
Thumbnail of user tatens

Hey, Leslie! No need to worry- returns are pretty easy, especially if you're in the U.S., where we can provide a free return shipping label. At this moment, we are just a little behind on getting returns processed, due to heavy volumes during our recent sales, but we're working on getting caught up, ASAP! Our Customer Care team can also always help with any returns questions you have, as well as checking on returns statuses. You can reach them from 8am-11pm EST Monday-Friday, and 8am-9pm EST Saturdays, at modcloth.com/help!

Helpful  (0)

Add your answer

Ask a question

Get answers from the ModCloth staff and other customers.

Have a question about
ModCloth?
Post Review