I have been shopping with Myhabit for years (about 21/2) and have never had a problem that couldn't be resolved. I have found many designer items: Jay Godfrey, Valentino, Michael Kors, Trina Turk, Sam Edelman, Nha Khan and many others and they have ALL been authentic. The prices are very good from 60-80% off, some items of course are more than others, delivery is generally within 4 days and refunds are available within 14 days (method you paid by or credit) and customer service has been excellent. I have read the reviews from other customers but have never rec'd fake products or had a problem with a refund. Customer service has allowed me to refund items that are not refundable if there are any product issues. FYI Amazon prime members start shopping@ 8:30 as opposed to everyone else at 9:00am PST. Best way to use the site is to select an item that you like and add it to your "cart" the item remains for 15 minutes. Use this time to look online to see if this is the best price for the item. I have found a better price about 10% of the time. If you do have a problem, those chat lines work best and the customer service reps are generally very helpful. Even though they are owned by Amazon, Myhabit has better prices on exact items. Now shop! Hope this helps and I'm not the easiest consumer to deal with if there are problems.