When I plug my unit in the blue light only comes on momentarily. No blinking, nothing. It doesn't heat up. Is my unit broken?

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When I plug my unit in the blue light only comes on momentarily. No blinking, nothing. It doesn't heat up. Is my unit broken?

asked by Maria S. on 10/27/19

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Pamela G. · Answer 1 · 2023-02-19T12:28Z

Pamela G.

on 2/19/23

I would say yes but I am not sure because if you tried to use your tap water instead of buying the sterile water I had read in another review that it does not work. There is a warranty of 1 year so I would contact customer service. They should be able to help you. https://www.mypurmist.com/pages/support

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