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NailPolishCanada Questions & Answers

20 reviews
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Here’s what consumers have asked with answers from NailPolishCanada staff and previous consumers.

6 questions answered
0% answered in 1 day
Question:

Just doing research to make sure this isn't a scam site if i want to buy shellac nail polish..

Answer:

Hi Shawna, We are a legitimate business that has been open since March 2011. You can view some of our reviews on Facebook if you would like here - https://www.facebook.com/pg/nailpolishcanada/reviews/?ref=page_internal You can also see some of our Site Jabber reviews here - https://www.sitejabber.com/reviews/nailpolishcanada.com Shipping is free on all orders over $19 and we ship from Vancouver, BC and Toronto, Ont. Please let me know if I can help with anything else. Thanks so much, Nicole

By Nicole G.,
Question:

What's the limit of the gift free items? i saw the note "(limit: 1 gift per customer)", but i noticed that i can add more than 2 gifts in my cart.. not sure if any of them will be remove after i check out.

Answer:

Hi Tina, The limit is one per customer we double check before shipping. So if you add more than one our shipping department would cancel one of the gifts. Let me know if there is anything else I can help with, Thank you, Nicole

By Nicole G.,
Question:

I last heard from gina on november 14 about my lost order of shampoo. my form was submitted to canada post before that, but i do not yet have my order or my money back. i would rather have the shampoo, please! melva graham guelph, on

Answer:

Hi Melva, I'm so sorry about this. We thought your order got delivered after we let Canada Post know there was an issue. Your order was re-shipped today and you'll have it soon. Thank you, Nicole

By Nicole G.,
Question:

Are the cnd shellac products authentic? i emailed you a few days ago and still no response...

Answer:

Hi there, Sorry you didn't receive a response, I'm not sure what happened there, my apologies. The CND Shellac products on our website are 100% authentic. We purchase from the Canadian supplier who purchases directly from CND Shellac in the U.S. We only carry authentic products that come directly from the makers. I hope that helps. Please let me know if I can help with anything else. Thank you, Nicole

By Nicole G.,
Question:

Hi, i'm wondering if the beauty blender products are authentic beauty blender products.

Answer:

Hi Christine, Thanks for messaging. The Beauty Blender products we carry are 100% authentic. We purchase from the Canadian supplier who purchases directly from Beauty Blender - the products ship from the manufacturer to the supplier then to us. I hope that helps. Please let me know if I can help with anything else. Thank you, Nicole

By Nicole G.,
Question:

Are the beauty blenders authentic?

Answer:

Hi Christine, Thanks for messaging. The Beauty Blender products we carry are 100% authentic. We purchase from the Canadian supplier who purchases directly from Beauty Blender - the products ship from the manufacturer to the supplier then to us. I hope that helps. Please let me know if I can help with anything else. Thank you, Nicole

By Nicole G.,
Question:

Do they sell to licensed & professionals only or to the public?

Can’t see your question? Ask to get answers from the NailPolishCanada staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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