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asked by on 3/17/20
Clearly a scam, they only reply via email and have an impossible refund policy - ou canceling their reservation directly with the hotels, which hotels cannot do. Then providing PSF with their cancellation number before they'll honor a refund.
It's a scam. No courtesy of their staff and they don't stand on their promises.
They totally scammed us! We needed to come home early because of COVID19 and they never got back to us! We had to work things out with the hotel directly!
