Buying a Designer dress on line, am safe to think that if I buy it using Paypal, if it not as described I would receive a refund on payment if proven

asked by T H. on 1/16/18

3 Answers
Thumbnail of user dianea175

Paypal will NOT be on your side if the item is not as described. I bought an item that was totally wrong, advertised as "handmade, hand quilted, made of brushed Kona cotton", picture was beautiful with wonderful quilting and vibrant colors and I was buying from a company from Texas. I received an item from Texas, not handmade, not hand quilted, not vibrant colors, not brushed cotton and it was just a picture printed on cheap polyester/nylon fabric. Hideous. I paid $99.90. Company first offered to refund $30, nope, still way too expensive for a cheap quilt that I wouldn't even use for my pets. Then said if I return the "quilt" to China at my expense they would refund the money. Cost to return? $70. Paypal agreed with this company, denied my claim and I'm sitting here with something I would feel cheated if I paid $10. Paypal is not the company it once was. Use your credit card as that company will have your back. Looking to see what a better option is than Paypal. 20 year customer and I'm done. I do not think anyone actually reads our messages to Paypal.

Helpful  (2)
Thumbnail of user peterh1102

No no no you Will not be refunded by PayPal. You are more likely to be refunded by by the biggest criminal in town.

Helpful  (1)
Thumbnail of user marthajanep

You will not get your money back. There are thousands of reviews online, including mine, attesting to how you are sent through neverending hoops until you get so frustrated that you won't get your money back you finally just give up. Do NOT use PayPal!

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