PODS Questions & Answers

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Here’s what consumers have asked with answers from PODS staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

Is pods a scam or a legit company?

Answer:

It is a legit company that does not take responsibility for poor operations that can lead to holding a pod full of your possessions for over a month while charging you rent, while stating they have no capacity to schedule your redelivery

By James C.
Question:

Can you share a success story using pods?

Answer:

No success. They overbooked themselves, took a pod full of our possessions, left it sitting in the original city for the initial 2 weeks, could not offer redelivery for another 4 weeks and meanwhile charge their monthly rent to hold our possessions hostage.

By James C.
Question:

What made you choose pods over similar businesses?

Answer:

The service sold by the sales reps offers a lot of flexibility in time of move and redelivery compared to traditional movers. Unfortunately they are misleading. Once they had our pod we learned they failed to move the pod to the new city over the initial 2 weeks, and would not redelivery it for another 4 weeks due to overbooking customers. They said there was no capacity to book the redelivery sooner. Meanwhile they charge rent per month to hold our possessions hostage.

By James C.

Can’t see your question? Ask to get answers from the PODS staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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