1) Dress is not the size you ordered.

Our size chart may be a LITTLE different from your daily size. All of our dresses will be made strictly according to our size chart, please check it carefully before ordering. As all of our dresses are hand-sewn and customized, the finished dresses may vary by 1/2~1 inch in each specified measurement. To ensure that the dress fits you perfectly, our tailors will reserve 1 inch fabric in the seams to allow minor modifications. Customers shall submit a complaint with photographs to prove the wrong measurements and we will reply to you within 1 working day.

2) Dress is the size you ordered but does not fit.

If customers provide wrong size or measurements and the item is made as requested, we are NOT responsible for the unfitness. We suggest the customers try to have it fixed at your own cost in your local tailor. If the item can be fixed, we can offer alteration without charge, but customers have to pay for the round shipping fee.

Kind tips: If your measurements are between two sizes, we suggest you choose the bigger one or custom size (if can). Please ask someone (a professional tailor would be greater) to take the measurements professionally according to our measurement tips "How To Measure".

Don't buy a dress! They will honor their own return policy and to fully refund the amount that you payed for the dress. Also if you could it may cost you about $100. Dollars to send back to China. U.S. A to China is very expensive. Stay at you're local store and pay the price, at least you can see it, touch it, try it on and if there's a problem you can go back to the store. Save you're money and time, Don't buy from this Company.