Ive heard this from so many people at coin shows. Typical for Provident Metals. The management at Provident Metals seem to only care about themselves. They do not value their customers one bit. In this day and age you need to be treating your customers like gold. They definitely don't seem to understand that we can just go straight to a competitor. Provident Metals seems to only cares about what goes in their pockets.

They sent me several worn-out/slick/wafer-thin US silver quarter-Dollars under the heading of "average circulated" condition. One of the coins was also riddled with "BB" indentations. I photographed the coins and emailed it to Provident; I was subsequently instructed to repackage the affected coins (at my expense) and send them back for replacement.

At this point, only time will tell if Provident follows-through with their agreement to exchange the worn-out coins.