PurpleBricks Questions & Answers

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Here’s what consumers have asked with answers from PurpleBricks staff and previous consumers.

10 questions answered
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Question:

I live in ontario, canada and would really appreciate getting a review from someone in ontario who has used your service.

Answer:

Sorry all commenters, this is a page for the US business and we operate differently from Canada

By Stephanie W.,
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Question:

How long is the listing contract for. what if my house doesnt sell.

Answer:

Listings are usually 4 months then for another $200. You can extend for another 4 months. I cancelled at the 6 month mark because my house had not sold and I did not want to waste another 6 months.

By Peggy T.
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Question:

How much does their offer assist service cost?

Answer:

Offer Assist doesn't cost anything extra. It's included in the flat fee. I just sold my house through PurpleBricks and Assistance to the selling process was excellent.

By Iveta B.
Question:

Why would any realtors from other companies show your listings? how do they get paid?

Answer:

They would show your listings because you put down in the listing you are offering a percentage to the agent who sells it. In my case I offered 2 percent which is more than fair, but I saved on the listing fee because I did it myself through Purple Bricks. Agents want both listing and selling and some only list and make up to 2.5 percent of sales a lot of money on a million dollar home for doing basically nothing. That is why a lot of agents stay away from Purple Bricks and others like it, you are taking away their cash cow.

By Dave H.
Question:

Can i cancel a contract any time if not satisfied

Answer:

Yes, but you'll have to pay Purplebricks $1500 to get out of the contract. I'm trying to do this right now. They are extortionist.

By Elizabeth O.
Question:

Has anyone at purple bricks read the negative reviews? i was just about to pull the trigger but i think i should check it out a bit more.

Answer:

We just finished selling with Purple Brick (Toronto, Ontario) and we have nothing but good things to say. From the agent that went to take the pictures to all the staff that answer the phones to answer any and all of your concerns to the real estate lawyers to do the closing. Definitely recommend Purple Bricks. They will save you thousands.

By Isabel R.
Question:

Do the pb agents actively work to sell your property...or do they wait for other agents of buyers?

Answer:

They are not proactive. They just list your home and move on to the next homeowner

By A M.
Question:

Hi. what is the percentage charged?

Answer:

$6k AND 3%. They make it seem that all you pay is $6k total but it's not true!

By A M.
Question:

How does this work if another real estate agent sells the property? does that person not have to receive a conventional commission?

Answer:

Hi Joe, we encourage all of our sellers to offer out 2.5% to the agent representing the buyer.

By Stephanie W.,
Question:

Can others view offers online or if no offers have been made cabn others view this alsoe

Answer:

No offers are ever posted online. Offers are all paper based and private. After a sale when the deal is closed, the selling price becomes a public record.

By Peggy T.

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