asked by
on 4/29/16Hello: Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Yes! I didn't pay for shipping, but again the items that I ordered were very poor quality and there were no return or replacement Information! Sorry Noreen you were Scammed like the rest of us! Sorry for your loss stick with Amazon or Venus, good luck
They are a scam do yourself a favor and don't order anything from them
Yes! If it's free shipping then then there should be no cost to you!
Do yourself a favour and don't buy from them. Impossible to deal with if item is not what you thought it would be.
Unfortunately, yes! I finally got my dress several MONTHS later and it was 4 sizes too small and looked NOTHING like the picture. Save yourself a lot if time and money and find somewhere else to shop.
Yes, they have got you too. My daughter and I ordered 2 separate items and both of them looked nothing like the pictures we saw. And when asked about a refund I was told they can't find my order number was I sure I ordered from them. Very poorly made, material was so thin you could see straight through it. Don't get had by this company!
I have learnt my lesson as have had problems from another clothes company in China since this one all the companies are linked just different names and I won't be purchasing anything from China again their clothes and customer service is rubbish stay away from them no matter how much you are tempted by the photos.
Yes, Imthink you are. Don't order from them. I finally got my order and it isn't worth $5. I have to assemble the bottom of the bathing suit. Really?
They have done the same to me want shupping costa from me now. And the postmaster showed me the tracking info. They put the town down but no addresa. This company is a total scam. They will only refund me forty percent and i still have not seen the refund. Im out over sixty dollara. This company needs to be investigated and shut down its a scam.
Unfortunately yes, u won't get your delivery till about a month or so. IF you get it. I never received a refund for the express shipment that room 28 days to come. Then they sent me the wrong shirt. I will never order from them again. Horrible service
Don't pay. You will be so glad that you didn't have to go though the disappointment. It's a good thing that you didn't place an order.
Total scam! Don't ever buy from companies like these, their products are total rubbish and they won't refund you like they say they will on their website if something doesn't fit. I didn't pay for postage so afraid they've tricked you :(
There clothing is horrible, cancel your order.
Yes, they are scammers! Don't buy from them...
Yes, sounds like it. Sorry!
Yes ma'am sorry for your loss, even if you receive the items more than likely it will not be what you ordered.
I still have not recieved my order 2 months later and they are impossible to get any resolution from.
Run to the nearest exit away from this company. If you paid via PayPal, file a complaint with them and get your money back.
Sorry to tell you that you have been scammed like the rest of us. Never forget this lesson and pass it on to your loved ones and move-on. Chinese online companies are known for bad service/poor quality etc
Hi... I agree 100% with Donna M and the rest...
Stay away from Chinese online shops!
Cheers
Yes you have and I hope when you get your items they are what you ordered. This site is a scam and the clothes are not what's advertised
I think they are trying to get you to pay express delivery or it takes weeks, but seriously just cancel the order. It will be awful quality and not be the same as the photo and there is no chance to return goods. They have no customer service and don't speak English. Avoid like the plague!
Yes. Takes forever and some stuff very poor quality
Don't give them any money. I finally received my product a month and half later and paid the extra $10 for express two day delivery. The product arrived and it's awful! The stitching is all over the place. Mine came from Shanghai China. Yeah they suck. Now u am stuck with a product that I will never use nor anyone else and they still get my money.